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Guides for everything SupaPop, from your first popup to branching quizzes and revenue analytics.
Getting started
Getting started with SupaPop
Install SupaPop, create your first popup or quiz, edit the design, turn on the theme app embed, and go live on your Shopify store.
Read guide →Starting from a template
Pick a pre-built template to create a ready-to-edit popup or quiz in seconds, then customize it to match your store.
Read guide →Previewing and testing before you go live
Use Preview to see your popup on your real store before visitors do. Test forms safely, with no effect on your Klaviyo lists or visitor count.
Read guide →Recipes
Recipe: a welcome discount popup
Build an email-capture popup that reveals a first-order discount code, then sends new subscribers to your Klaviyo welcome list.
Read guide →Recipe: an exit-intent offer
Build a popup that fires when a shopper is about to leave, and show them a last-chance discount code or reminder to win the sale back.
Read guide →Recipe: a product recommendation quiz
Build a product recommendation quiz from the pre-built template: score answers, add your products, and publish a shareable standalone quiz page.
Read guide →Building
Building a quiz or popup with the editor
Learn the SupaPop editor: build steps, add sections, set mobile and desktop, choose popup or standalone page, then publish to your store.
Read guide →The section types: a reference for every block
Every section block you can add to a SupaPop popup or quiz, what each one does, the key settings, and which steps each block can go on.
Read guide →Branching: send visitors down different paths
Route quiz and survey answers to different steps so each visitor sees a path that fits their answer, with a flow map and publish-time safety checks.
Read guide →Build a scored quiz that recommends a product
Set up a quiz that scores each answer, then recommends Shopify products based on the score totals your customers build up.
Read guide →Adding a discount code
Show a coupon code in your popup or quiz, let shoppers copy it, and send them to your cart or checkout.
Read guide →Ending a quiz: redirects and completion
How to end a SupaPop quiz with a button, a close action, or a loader redirect, and how completions show up in your analytics.
Read guide →Sharing a quiz as its own page
Turn a popup into a standalone page with its own link you can share in ads, email, or your store menu, instead of an overlay.
Read guide →Post-purchase surveys
Ask buyers how they heard about you and rate their experience, right on the Shopify thank-you page, with SupaPop post-purchase surveys.
Read guide →Spin-to-win and scratch-card prize popups
Set up a spin-the-wheel or scratch-card game in your popup: build a weighted prize pool, attach discount codes, and tune the look, sound, and confetti.
Read guide →Design & display
Designing for desktop and mobile
Build one popup that looks right on phones and computers. Use the desktop split layout, column assignment, and per-section overrides in SupaPop.
Read guide →Customizing your brand look
Set brand colors and a logo in Settings, then style individual sections with colors, fonts, width, alignment, and image uploads in the editor.
Read guide →Targeting: who sees your popup and when
Set when, where, and to whom your popup appears: time delay, scroll depth, exit intent, page rules, visitor type, and re-show suppression.
Read guide →Troubleshooting: my popup isn't showing
Your SupaPop popup isn't appearing on your store? Work through the common causes: app embed, draft status, targeting, publishing, and preview mode.
Read guide →Integrations
Enabling SupaPop in your theme
Turn on the SupaPop app embed in Shopify so your overlay popups show on your storefront. Plus the per-theme gotcha that hides popups after a theme switch.
Read guide →Connecting Klaviyo
Connect Klaviyo to SupaPop so popup subscribers and survey answers flow into your lists and trigger flows. Setup, routing, and troubleshooting.
Read guide →Setting up the post-purchase survey on your thank-you page
Show a SupaPop survey on your Shopify thank-you page after checkout. Two steps: set your popup to post-purchase, then place the block in Shopify.
Read guide →Analytics & optimization
Understanding your analytics
A merchant's tour of the SupaPop analytics dashboard: KPI cards, funnels, revenue, per-question results, and how to read each number honestly.
Read guide →Finding and fixing where visitors drop off
Use the Analytics dashboard to find the exact step where visitors quit your popup or quiz, understand why, and decide what to change.
Read guide →Finding your best-converting answers and segments
Use the per-question cohort tables in Analytics to see which quiz answers correlate with the highest purchase rate, AOV, and 90-day value.
Read guide →A/B testing your popups
Run an A/B test on a SupaPop popup: create an experiment, build variants, split traffic, read live results, and promote a winner.
Read guide →Net-new subscribers: are your popups growing your list?
How many captured emails were genuinely new versus people already on your list or existing customers, and the discount you spent re-collecting them.
Read guide →Exporting your responses to CSV
Download your SupaPop popup responses as a CSV file, with full emails, survey answers, and order revenue, scoped to your selected popup and date range.
Read guide →